So this one time I saved a patient's life

The coolest experience I ever had with a patient was saving her life.

I know, I was a chiropractic assistant, so my part in the story is relatively minimal. But "I was there" doesn't sound as cool.

A patient came into the office. She came in supported and led by her husband. Her migraines were so bad the ER had told her there was nothing they could do and she figured she was just going to die from them.

They did the paperwork in the x-ray room with the lights off and the door cracked to give her some relief. Her exam took hours because she would need to lie down and rest between every check. The doctor gave her one adjustment at the end of the morning and told her to come back in a few hours when we opened for the afternoon.

I wasn't working that afternoon, but I happened to be in the office when we opened. A woman came in I didn't recognize, which was weird because we didn't have any new patients scheduled at that time. When I asked her name she looked very confused and told it to me.

It was the same woman.

I didn't recognize her at all. She was walking unsupported, and she was able to talk and function normally.

It's so important to remember why you do what you do. It's easy to get lost in the minutia of running a business and the routine of daily practice. But that why is what drives your excellence. That why is what gives you the passion and the concern to literally save lives.

Think about why you do what you do today. Reply to this email and send it to me if you're comfortable with that. I'd love to hear it.

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